Privacy Policy

Last updated: 2026

1. Introduction

APEX QUALITY CONSULTANCY PTY LTD (“Apex Quality Consultancy”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information we collect

We may collect the following types of personal information:

• Name, business name, email and phone number
• Business details, registration groups and NDIS provider information
• Information you provide in enquiries, forms or consultations
• Website usage information (IP address, browser, pages visited)

3. How we use your information

We use personal information to:

• Respond to enquiries and provide requested services
• Prepare and deliver consultancy and documentation services
• Communicate updates relevant to your engagement
• Improve our website and services
• Comply with legal obligations

4. Disclosure of information

We do not sell personal information. We may disclose information to service providers who assist us in operating our business (e.g. document delivery, IT services), or where required by law. Where we engage accredited NDIS auditors or compliance professionals on your behalf, relevant information may be shared with your prior consent.

5. Data security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. However, no method of electronic transmission or storage is fully secure.

6. Access and correction

You may request access to or correction of personal information we hold about you by contacting us at info@apexconsult.com.au.

7. Cookies and website data

Our website may use cookies and similar technologies to improve user experience. You may disable cookies in your browser settings, although some functionality may be affected.

8. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last updated” date.

9. Contact us

For privacy questions or complaints, contact us at info@apexconsult.com.au or call +61 450 023 236.